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Frequently Asked Questions
Everything you need to know about using Huddle
Getting Started
What is Huddle?
Huddle is cooperative homeownership infrastructure for tenants, landlords, and property managers. HuddleBond modernizes deposit records, Payment Evidence verifies rent history from Huddle or existing systems, and HuddlePay is an optional payment rail.
How do I sign up?
Click 'Get Started' and choose whether you're a tenant or landlord. You'll need an email address to create an account. Wallet and digital-asset setup is configuration-specific and mainly applies to HuddlePay or supported HuddleBond adapter workflows.
Do I need a crypto wallet?
Not for the base HuddleBond record or import experience. Some HuddleBond or HuddlePay workflows may require a compatible wallet or digital-asset rail depending on the configuration.
What blockchain does Huddle use?
Some optional HuddlePay, badge, and HuddleBond adapter workflows use Base or other supported rails. Base is not required for externally verified payment evidence or record-only import workflows.
For Tenants
How does HuddleBond market exposure work?
HuddleBond is the wBTC-backed deposit replacement instrument; any optional allocation experience is disclosed, volatile, and subject to the applicable HuddleBond terms. Bitcoin may lose value, and Huddle does not provide investment advice or guarantee returns.
What is the Huddle Badge?
The Huddle Badge is a portable reputation badge for verified rental history. It tracks your on-time payments, total rent paid, and payment streak. Landlords can review it against Huddle's identity and payment records. Levels go from Bronze (1-12 payments) to Platinum (37+ payments).
Can I use my badge when applying to new properties?
Yes! Your badge travels with you. When applying to Huddle-listed properties, landlords can instantly verify your payment history. Some lenders are also starting to accept Huddle Badges as proof of payment history for mortgage applications.
What happens to my HuddleBond record if I move?
Your HuddleBond record stays tied to the applicable lease, deposit, and settlement terms. Portability comes from the verified record and evidence trail, not from a promise of market performance.
How do I pay rent?
If your lease uses HuddlePay, connect your wallet, ensure the supported payment asset is available, and use the Pay Rent flow. If your landlord keeps an external system, your payment history can be imported, attested, bank-verified, or reviewed instead.
For Landlords
Why should I list on Huddle?
Use HuddleBond to modernize deposit records, preserve principal-protection workflows, import or attest payment history, and review tenant rent-history badges. HuddlePay can be enabled as an optional native payment rail where useful.
How do I receive rent payments?
You can keep existing systems such as AppFolio, Buildium, Yardi, QuickBooks, EFT, wire, cheque, or bank transfer. If you enable HuddlePay, native payments settle through the configured rail.
What is deposit migration?
You can modernize an existing tenant's security deposit into a wBTC-backed HuddleBond record with disclosed economics, tenant consent, and principal-floor rules.
How do I award badges to tenants?
Go to Tenants > select a tenant > Award Badge. You can import or attest payment history for an existing tenant, or use Huddle-native payments. The badge records verified rent-history signals and remains separate from credentials or economic rights.
Can I accept traditional payments too?
Yes. The modular stance supports existing payment and accounting systems. HuddlePay is optional, while Payment Evidence can verify history from external systems.
Payments & Wallet
What is HuddlePay?
HuddlePay is an optional native payment rail. Some configurations may use USDC or future fiat/stablecoin adapters, but HuddlePay is not required for the base HuddleBond record or Payment Evidence experience.
How do I use external payment evidence?
Payment history can come from landlord attestation, property-manager imports, accounting systems, bank or processor evidence, partner APIs, or tenant uploads that require review.
Are there transaction fees?
Fees depend on the configured workflow. HuddleBond, imports, and HuddlePay can have different pricing and network costs depending on the rail used.
Is my wallet secure?
For wallet-enabled workflows, we never have access to your private keys. Huddle uses standard wallet connection protocols. Always verify transaction details before signing, and never share your seed phrase.
Badges & Reputation
What are badge levels?
Bronze (1-12 verified payments), Silver (13-24), Gold (25-36), and Platinum (37+). Each level reflects rent-history evidence and should be reviewed against Huddle records before relying on it.
Can I transfer my badge?
Huddle Badges are designed to represent verified rental history. Landlords and lenders should verify a badge against Huddle's identity, wallet, and payment records before relying on it.
What if I have payment history from before Huddle?
Landlords, property managers, accounting imports, bank evidence, partner APIs, and reviewed manual evidence can support your historical payment record.
How do lenders verify my badge?
Your badge is publicly referenceable on the blockchain. Lenders should check the badge contract address and token ID alongside Huddle's identity, wallet, and payment-history records. We're building direct integrations with mortgage lenders.